If you are thinking about working with a drop shipper there are 7 questions you should ask them before you enter into an agreement of any kind. Here are those questions.

What shipping method?

It doesn’t matter where the drop shipper is based they have to use a reputable delivery carrier like UPS or FedEx. This is your reputation on the line, not theirs. Be sure you know the average delivery time so you can let your buyers know.

How good is quality control?

Always ask about quality control methods. A good supplier will have double quality control levels in place. Products will be inspected at the factory and upon arrival at the warehouse. This will prevent shoddy products from reaching your customers.

Do I get to use your promotional materials?

The answer had better be yes or you should look for some other company. This includes images and product descriptions for your website. Otherwise you will have to buy one of everything for pictures and to write your own descriptions.

How do you handle refunds and customer complaints?

A good drop shipper will stand behind their products and refund money for broken items.

What kind of customer service do you provide?

No business is better than its customer service. Drop shippers are the exact personification of that rule. Do a test run. Order something from them ans see what happens. Email a question and see how long it takes to get an answer.

Do you update inventory levels regularly?

You will need to be kept abreast of inventory levels in order to process orders as quickly as possible.

What is your marketing policy?

Many of the top suppliers offer an affiliate marketing program that will allow you to supplement you income by referring new customers to them.

If you ask these 7 questions you will be able to find a top drop shipper and build a good reputation online.